Finance & Accounting / Revenue Operations

Gross vs Net Revenue Principal-vs-Agent

Whether you report the full amount the customer paid, or only the slice your company actually keeps.

The fork, why two teams get different numbers

Marketplaces, ad networks, travel resellers, and delivery apps split on

principal-vs-agent. A principal reports the gross amount billed to the end

customer; an agent reports only the commission or margin retained. Ride-share

and food-delivery finance teams have flipped between the two across restatements.

A "GMV/take-rate" operator reports net revenue while its board deck quotes gross

merchandise value, so the same company has two "revenue" numbers an order of

magnitude apart, both defensible under ASC 606-10-55-36 through 55-40.

The trap

A "revenue" figure that quietly switched from gross to net (or vice versa) during a policy change shows a cliff in year-over-year growth that is pure presentation, not business decline.

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Reference: FASB ASC 606-10-55 (Principal vs Agent) · IFRS 15 B34-B38