Operations / Capacity Planning
Utilization vs Efficiency
Utilization is how much of the available time a resource was busy; efficiency is how fast it worked versus the standard while it was busy.
The fork, why two teams get different numbers
They are two different ratios that dashboards constantly swap.
In the Metric Library
- The full fork, both definitions worked all the way through
- The trap that makes the number lie, on a real export
- Every formula variant, spelled out
- The reconciliation anchor, what to tie it to and when to refuse
Reference: APICS/ASCM CPIM capacity management · industrial-engineering standard-hours convention