Procurement & Supply Chain / Logistics
Perfect Order Rate POR (aliases: Perfect Order Index POI, Perfect Order Fulfillment POF, perfect order percentage)
The share of orders that went completely right, on time, complete, undamaged, and correctly documented.
The fork, why two teams get different numbers
How the components combine, and how many there are.
In the Metric Library
- The full fork, both definitions worked all the way through
- The trap that makes the number lie, on a real export
- Every formula variant, spelled out
- The reconciliation anchor, what to tie it to and when to refuse
Reference: APICS/SCOR (Perfect Order Fulfillment, RL.1.1)