Retail & E-commerce / Supply Chain
Out-of-Stock Rate OOS
How often a product a customer wants is not available to buy.
The fork, why two teams get different numbers
There are three different "out of stock." SYSTEM OOS is on-hand = 0 in the inventory record.
In the Metric Library
- The full fork, both definitions worked all the way through
- The trap that makes the number lie, on a real export
- Every formula variant, spelled out
- The reconciliation anchor, what to tie it to and when to refuse
Reference: Retail on-shelf-availability (OSA) convention · ECR / GS1 availability practice (reference)