Retail & E-commerce / Operations

Shrinkage shrink

The stock the books say you have but the shelf does not, lost to theft, damage, and error.

The fork, why two teams get different numbers

Shrink is measured at RETAIL or at COST, and quoted as a percent of SALES or a percent of INVENTORY, four combinations, all called "shrink." Loss-prevention and the industry benchmark quote shrink at retail as a percent of net sales; finance often wants it at cost.

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Reference: Retail loss-prevention convention · ASC 330 inventory (reference)