Customer Success / RevOps
At-Risk Revenue ~ (aka "at-risk ARR", "churn-risk pipeline", "risk-adjusted renewal")
The dollar value of recurring revenue flagged as likely to leave in an upcoming window.
The fork, why two teams get different numbers
How "at-risk" is decided and how the dollars are counted both fork.
In the Metric Library
- The full fork, both definitions worked all the way through
- The trap that makes the number lie, on a real export
- Every formula variant, spelled out
- The reconciliation anchor, what to tie it to and when to refuse
Reference: CS / RevOps convention - no single standards body