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Legal · Refunds

Refund Policy

Version 0.1 draft

Draft, for review. This page is a working draft pending legal review. Items in [BRACKETS] are set with real entity, contact, and jurisdiction details before launch. Not legal advice.

The short version

14 days, no questions asked. If a Kymira skill pack or library isn't what you needed, email [SUPPORT EMAIL] within 14 days of purchase and we'll refund you in full.

Why we can offer this on copyable content

Most sellers of downloadable files refuse refunds because the files can't be "returned." We offer one anyway, for two reasons:

What we ask in return

Because the Materials are copyable, a refund ends your license: if we refund you, please delete the Materials and stop using them. Repeatedly buying, refunding, and keeping the files is the one thing this policy isn't for.

Team and Built For You

How to request

Email [SUPPORT EMAIL] with your order number. Refunds go back to your original payment method, usually within a few business days of approval.