Executive & Board / SaaS Strategy

Burn Multiple

How much cash the company burns to add one dollar of new annual recurring revenue.

The fork, why two teams get different numbers

Net burn ÷ net new ARR is the canonical form, but both terms fork. Burn: net vs

gross. Denominator: net new ARR (after churn) vs gross new ARR vs net new

recognized revenue. A team having a rough churn quarter prefers gross new ARR, a

bigger denominator and a smaller, prettier multiple; an efficiency-focused board

insists on net new ARR. Because the denominator can be small, tiny definitional

differences swing the multiple dramatically.

The trap

The metric explodes toward infinity as net new ARR approaches zero, so a single soft quarter produces an alarming multiple that says more about the small denominator than about efficiency.

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Reference: Non-GAAP efficiency metric, no authoritative standard · ARR is a non-GAAP operating measure